Terms of service

 

Terms of Service

Last Updated: July 17, 2025

Welcome to Free Earth Store! These Terms of Service (“Terms”) govern your access to and use of the freeearthstore.com website (the “Site”) and any products or services purchased through it. Please read these Terms carefully before using our Site. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these terms, you may not access the Site or use our services.

1. Intellectual Property

All content on this Site, including text, graphics, logos, images, designs, and software, is the property of Free Earth Store or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

2. User Comments, Feedback & Submissions

If you submit any comments, ideas, or feedback to us, you agree that we can use them without any restriction or compensation to you. We are under no obligation to (1) maintain comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal rights. You further agree that your comments will not contain libelous or otherwise unlawful material.

3. Product Information & Pricing

We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate. All products are subject to availability, and we reserve the right to limit quantities. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We are not liable to you or any third-party for any price change or discontinuation of a product.

4. Orders & Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including errors in the product description, pricing, or availability. We will send you a confirmation email upon receiving your order; however, this email is an acknowledgment and does not constitute acceptance. Acceptance of your order and the formation of a contract occur when we ship the product to you.

5. Shipping & Delivery

Shipping times provided on the Site or communicated by us are estimates only and are not guaranteed deadlines.

While we will make every effort to ensure your order is shipped and delivered in a timely manner, we are not responsible for delays caused by events beyond our reasonable control. This includes, but is not limited to:

  • Natural events (e.g., fires, storms, earthquakes)
  • Carrier delays or shortages (e.g., Postnl, FedEx, USPS, DHL)
  • Supply chain issues, manufacturing delays, or inventory stockouts
  • Labor strikes or shortages
  • Government regulations or orders

The risk of loss and title for products pass to you upon our delivery of the item to the carrier.

6. Returns, Refunds, and Exchanges

We want you to be happy with your purchase. If you are not satisfied, you may return most new, unopened, and unused items within 30 days of delivery for a full refund of the product price. The customer is responsible for return shipping costs. Returned items must be in their original condition and packaging.

  • To initiate a return, please contact us at team(at)freeearthstore.com with your order number.
  • Refunds will be processed to the original method of payment within 30 business days of us receiving the returned item.
  • Sale items are final and cannot be returned or exchanged.
  • We do not offer exchanges. To get a different item, please return the original purchase and place a new order.
  • Tracked shipping is required. We cannot refund items lost in shipping without proof of postage/tracking. Keep your receipt!
  • This policy does not affect your statutory rights as a consumer.

7. Disclaimer of Warranties & Limitation of Liability

THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, FREE EARTH STORE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL FREE EARTH STORE BE HELD LIABLE FOR ANY DELAYS IN SHIPPING OR DELIVERY CAUSED BY THE AFOREMENTIONED EVENTS OR ANY OTHER FACTORS BEYOND OUR REASONABLE CONTROL.

IN NO EVENT SHALL FREE EARTH STORE, ITS DIRECTORS, OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR DATA) ARISING OUT OF YOUR USE OR INABILITY TO USE THE SITE OR OUR PRODUCTS.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE CLAIM.

8. Indemnification

You agree to indemnify and hold harmless Free Earth Store from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.

9. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles.

10. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

11. Contact Information

Questions about the Terms of Service should be sent to us at team@freeearthstore.com.

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